Trade Counter Manager
Northampton
Trade Counter Manager – Electrical Wholesale Location: Northampton Salary: £31,000 – £35,000 (depending on experience) Job Type: Full-time, Permanent We’re on the lookout for an experienced and enthusiastic Trade Counter Manager to lead a busy and fast-paced trade counter within the electrical wholesale sector. This is a hands-on role, ideal for someone who takes pride in delivering outstanding customer service, thrives in a dynamic environment, and enjoys building strong relationships with both customers and colleagues. Key Responsibilities: - Oversee the daily operation of the trade counter to ensure an exceptional customer experience - Greet and engage with all visitors, providing a warm and professional welcome - Keep the trade counter clean, organised, and well-stocked at all times - Ensure all promotional displays are relevant, attractive, and regularly updated - Lead customer loyalty and incentive schemes, games, and seasonal promotions - Drive sales by proactively interacting with customers and identifying opportunities - Coach, support, and develop trade counter staff to maintain service standards - Monitor and maintain facilities such as the coffee machine, in-store media, and climate control - Share valuable customer feedback with management to help shape future offers and services - Assist with general tasks including stock replenishment, picking, and warehouse duties when needed What We’re Looking For: - Previous experience in a trade counter or customer-facing role (electrical wholesale experience is a strong advantage) - Confident communicator with excellent customer service skills - A hands-on leader who can motivate others and lead by example - Strong organisational skills and attention to detail - Willingness to get involved in all areas of the branch operation - A positive, can-do attitude and the ability to take initiative This is a fantastic opportunity to make a real impact and take ownership of a key part of the business. If you’re passionate about customer service and want to be part of a supportive and growing team, we’d love to hear from you. Apply today to find out more or to arrange a confidential chat. |  |  |  |
Recruiter: Pertemps - Wolverhampton Commercial
Salary: £40,000 Per Annum
Reference: 042116998