Service Coordinator
Erith
Role: Assistant Service Coordinator (Electrical & Fire) Location: Erith Office Hours: Monday – Friday, 8:00 am – 5:00 pm (1-hour unpaid lunch) Salary: DOE, up to £26k Benefits: 24 days holiday (excluding bank holidays), NEST pension, company laptop Start: Immediate start available ------------------------- Role Overview We are seeking a proactive and organised Assistant Service Coordinator to support the coordination of electrical and fire service contracts. The role involves working closely with the lead administrator coordinator, electrical contracts managers, and a QS lead engineer. You will play a key part in managing service schedules, compliance documentation, and client communications, ensuring a high standard of service delivery. The role will include attendance at on-site and team meetings with clients in line with contractual obligations. ------------------------- Education & Qualifications - GCSEs or equivalent, including English and Maths (minimum). - NVQ Level 2/3 in Business Administration (desirable). - Relevant industry training or certification (e.g., Fire Safety Awareness, Electrical Safety admin courses) is a plus. ------------------------- Experience - 3+ years administrative experience, ideally in a technical, engineering, or construction environment. - Prior experience in the fire safety or electrical services industry (highly desirable). - Experience coordinating service schedules, engineer diaries, and customer appointments. - Familiarity with reactive maintenance, planned preventative maintenance (PPM), and compliance documentation is preferable. ------------------------- Skills & Knowledge - Strong organisational and multitasking skills with the ability to manage multiple jobs, engineers, and deadlines. - Proficiency in MS Office (Outlook, Word, Excel, Teams). - Experience with CAFM/industry software (e.g., IBMS, Joblogic, Clik, or similar). - Understanding of fire alarm, emergency lighting, and electrical testing processes (desirable). - Knowledge of compliance documentation such as Fire Alarm Certificates, EICRs, etc. ------------------------- Communication & Interpersonal - Excellent verbal and written communication skills, with a professional and customer-facing approach. - Confident liaising with clients, suppliers, engineers, and management. - Ability to work under pressure, manage urgent requests, and prioritise effectively.  To apply please send a copy of your cv in return to this email. Â |  |  |  |
Recruiter: RGB
Salary: £30,000 Per Annum
Reference: adminrgb