Planner / Scheduler
Knaresborough
PERTEMPS – SCHEDULER OPPORTUNITY Pertemps are pleased to present an excellent opportunity for an organised, detail-focused Scheduler to join our client’s busy Scheduling team. In this role, you will play a key part in coordinating planned maintenance, small works and emergency callouts, ensuring tasks are accurately scheduled and dispatched to the appropriate engineers. You will also act as a first point of contact for customers, handling enquiries with professionalism and efficiency. Key Skills & Experience Required: - Strong customer service skills with experience in a busy office environment - Quick learner with a positive, proactive approach - Able to work effectively in a fast-paced setting, both independently and within a team - Competent IT skills, including Microsoft Office - Excellent organisational and planning ability - High level of accuracy and attention to detail - Clear and confident communication skills, both written and verbal Main Responsibilities: - Prioritising and scheduling works in line with system requirements - Coordinating jobs based on engineer location, availability and qualifications - Responding promptly to emergency callouts and meeting SLA requirements - Managing queries arising from scheduled works and escalating where necessary - Providing engineers with clear instructions to minimise repeat visits - Ensuring customers receive all relevant information relating to their works - Handling incoming customer calls and directing enquiries appropriately - Completing and updating Excel spreadsheets - Assisting with reception duties, including greeting visitors and answering calls - Updating the company system and ensuring timely invoicing of completed works If this takes your intrest, please call the branch on 0113 246 9339 :) |  |  |  |
Recruiter: Pertemps - Leeds Commercial
Salary: £14 to £16 Per Hour
Reference: RA-31