Parts Advisor
Aylesbury
Parts Advisor - Long Crendon Pertemps Aylesbury is currently recruiting for a Parts Advisor for our Manufacturing client based in Long Crendon. Location: Long Crendon Salary: £28,000 - £30,000 Hours: 8:30 am - 5:00 pm The purpose of this job is to provide customer support, customer care, and expertise in the area of parts sales and warehouse management. Duties: - Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service, primarily through email by telephone - Ensure all customer expectations and requirements are identified and successfully managed - Contribute to achieving a level of profitability that meets departmental and company expectations - Processing and tracking of spare parts sales and orders using the appropriate processes, tools, and technical documentation - Using electronic parts manuals - Handling warranty orders - Processing and handling complaints - Checking accounts, and credit limit. - Build up and develop excellent customer relationships - Assisting warehouse with parts returns and processing orders as and when required - Handle return of incorrect and unnecessary parts from customers to the appropriate vendors within their guidelines to receive appropriate credits in a timely manner. - Arrange daily shipments of customer orders with Carriers as required - Ability to prepare customs documentation and communicate effectively with couriers and freight forwarders. - Assisting warehouse with packing and shipping when required Requirements: - At least 3 years of experience in Industrial sales, shipping, or wholesale. - Knowledge of basic import/export procedures - PC literate in SAP, CRM, and Office applications - Your own transport due to the location If you would be interested, in this role, then please apply, or call Corinne at Pertemps. Â |  |  |  |
Recruiter: Pertemps - Aylesbury Industrial
Salary: £30,000 Per Annum
Reference: 612102351