Logistics Operations Specialist
City of London
Manpower are currently seeking an interim Logistics Operations Specialist to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced environment.
The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience.
The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.
Key Accountabilities
Inbound Transportation
- Coordinate inbound shipments from suppliers, manufacturing sites, and ports to warehouses or distribution centres.
- Monitor shipment status and communicate delivery updates to relevant stakeholders.
- Liaise with freight forwarders, transport providers, and 3PL partners to ensure smooth receipt of goods.
- Investigate and resolve shipment delays, shortages, damages, or documentation issues.
- Verify shipping documentation including invoices, packing lists, and delivery notes.
- Support inventory discrepancy investigations with warehouse and logistics partners.
Warehouse Operations
- Support daily warehouse operations through close coordination with 3PL partners.
- Monitor inbound receipts, inventory movements, order processing, and dispatch activities.
- Maintain inventory accuracy through regular reconciliation and stock count support.
- Track warehouse performance against agreed service levels and KPIs.
- Participate in operational review meetings and follow up on corrective actions.
- Support pallet management programs and customer-specific logistics requirements.
- Ensure adherence to company safety, quality, and operational standards.
Outbound Transportation
- Coordinate customer and distributor deliveries to meet agreed service levels.
- Monitor carrier performance and delivery execution.
- Ensure shipping documentation is accurate and completed on time.
- Investigate delivery exceptions and work with stakeholders to resolve issues.
- Support urgent order deliveries and customer escalations when required.
Customs & Compliance
- Support import and export documentation processes.
- Coordinate with customs brokers and freight forwarders to facilitate timely customs clearance.
- Maintain customs, shipping, and compliance records.
- Monitor shipment clearance status and proactively escalate potential delays.
- Ensure compliance with company policies and local regulatory requirements.
Repacking/Co-packing Operations
- Coordinate repacking and co-packing activities with external logistics partners.
- Monitor inventory availability and material readiness for repack activities.
- Track order fulfilment and completion against agreed timelines.
- Communicate operational issues and support resolution with cross-functional teams.
- Maintain records of repack and co-pack activities.
Cost & Invoice Management
- Support tracking of transportation, warehousing, and logistics-related costs.
- Validate logistics invoices and ensure timely processing.
- Assist with freight cost reporting and reconciliation activities.
- Identify opportunities to improve operational efficiency and reduce costs.
- Support budget tracking and cost analysis activities as required.
Reporting & Performance Monitoring
- Prepare weekly and monthly logistics performance reports.
- Monitor and report KPIs including On-Time Delivery (OTD), Inventory Accuracy, Order Fulfilment Performance, Freight Cost Performance, Warehouse Service Levels and Damaged Stock Ratio.
- Maintain logistics dashboards and operational records.
- Support data analysis and continuous improvement initiatives.
Stakeholder & 3PL Coordination
- Build effective working relationships with 3PL providers, carriers, freight forwarders, and internal teams.
- Coordinate issue resolution and escalation where required.
- Support regular service review meetings with logistics partners.
- Ensure logistics activities are executed in line with agreed service expectations.
Key Requirements
- Experience in logistics, warehousing, transportation, or supply chain operations, preferably within an FMCG environment.
- Exposure to customs and international logistics processes, particularly import and export documentation.
- Experience working with 3PL service providers and transport carriers.
- Experience in inventory management and order fulfilment processes.
- Proficiency in Microsoft Excel, PowerPoint, and Outlook.
- Experience with ERP, WMS, or TMS systems (e.g., SAP, Oracle, Microsoft Dynamics).
- Strong analytical and reporting capabilities.
- Bachelor's degree or equivalent qualification in Supply Chain, Logistics, Business, or a related field preferred.
Additional Information
Occasional UK based travel required.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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Recruiter: Manpower UK
Salary: £40,000 to £50,000 Per Annum
Reference: BBBH443766