Internal Sales & Customer Support
Wolverhampton
Internal Sales & Customer Support – FTC Location: Wolverhampton Contract: Fixed-Term Hours: Full-time Are you passionate about sales and building lasting customer relationships? Do you enjoy seeing a sale through from first contact to final delivery? We’re working with a well-established and supportive business in Wolverhampton, looking for a proactive and personable Internal Sales & Customer Support Executive to join their team on a fixed-term basis. In this role, you won’t be making cold calls all day – instead, you’ll be re-engaging lapsed customers, responding to incoming enquiries, and developing long-term partnerships. You’ll handle everything from initial outreach, quoting and sampling, through to order management and follow-up. What you'll be doing: - Proactively reaching out to existing and lapsed customers to re-establish and grow relationships - Managing the full sales process from initial enquiry to order fulfilment - Sending tailored quotes and organising product samples - Following up on samples, checking stock, and ensuring customers have what they need - Identifying opportunities for upselling and repeat business - Keeping the CRM system updated with key activity and notes What we're looking for: - Previous experience in Internal Sales, Account Management, or a similar role - Strong communication skills with the confidence to build relationships over the phone and via email - Excellent attention to detail – you’ll be juggling multiple customer needs at once - Experience in a manufacturing or product-based business is desirable - Confident using IT systems and CRMs to track customer activity Why apply? - Join a friendly and collaborative team - Get involved in the full customer journey, not just outbound calling - Gain experience in a reputable and well-run business - Fixed-term opportunity with potential to gain further exposure |  |  |  |
Recruiter: Pertemps - Wolverhampton Commercial
Salary: £30,000 Per Annum
Reference: JT-42032211