Human Resources Assistant / Administrator - 19312BR
Havant
The HR Administrator role sits within the MyHR Shared Services team and offers a flexible working arrangement, working in the office and home, with a four-day working week and Fridays off.
Location - could be Havant in Hampshire or Ampthill in Bedfordshire
Working closely with employees, line managers, and the wider HR function, the postholder contributes to the effective management of the employee lifecycle. The role ensures a seamless and high-quality experience across all HR interactions, maintaining strong service standards and operational excellence.
Key responsibilities:
- Manage the HR inbox, acting as the first point of contact for employee and manager queries, ensuring all enquiries are handled promptly, accurately and in line with service standards
- Provide clear guidance and signpost employees and managers to relevant policies, procedures and self-service resources
- Maintain and regularly review content on the HR intranet, ensuring information is accurate, up to date and accessible
- Administer and maintain HR electronic files in accordance with data protection and retention requirements
- Accurately process employee data changes within HR systems
- Support user acceptance testing activities for new and updated HR systems
Reward and benefits administration:
- Deliver first-line support on employee benefits across the UK and EMEA regions, escalating complex queries to specialist teams where necessary
- Support the delivery of annual benefits enrolment processes
- Produce and maintain reporting for EMEA reward and benefits providers
- Administer benefits set-up for new joiners
- Support employees with processes such as critical illness claims and Well-being initiatives
- Assist with the coordination of programmes including the Destination Well-being platform and annual flu vaccination campaigns.
- Strong administrative and organisational skills
- Excellent communication and customer service orientation
- High level of accuracy and attention to detail
- Ability to handle confidential information with discretion
- Experience working with HR systems and databases
- Ability to manage multiple priorities in a fast-paced environment
- Proven experience within an HR or shared services environment
- Sound understanding of HR policies, processes and best practice
- Working knowledge of GDPR
- Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint
- Proactive, forward thinker
- Hands on - streamline processes
- A collaborative team player with a proactive and customer-focused approach
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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Recruiter: Manpower UK
Salary: £30,000 to £40,000 Per Annum
Reference: BBBH439792