Hire Controller
Slough
Location: Slough Hours: Monday to Friday, 7:30am – 5:00pm Salary: £28,000 – £31,000 per annum Contract: Temp to Perm We are recruiting on behalf of our client for a Hire Controller to join their busy and fast-paced operation. This role ideal for someone who enjoys variety, responsibility, and working as part of a supportive team.  Key Responsibilities: - Responding to emails and customer queries along with answering incoming telephone calls. - Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner - Providing a high level of customer service, both over the phone and serving customers at the trade counter - Carrying out general administrative duties - Developing strong product knowledge to effectively support customers - Ability to prioritise and manage multiple tasks and deadlines effectively in a fast-paced environment  Skills & Experience Required: - Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries - Ability to successfully complete transactions while ensuring customer satisfaction - Previous experience in the hire or construction industry is desirable but not essential - Strong communication skills, including the ability to negotiate and build relationships - Confident using initiative and judgment to make decisions in line with company policies and pricing structures - A collaborative team player with a flexible and adaptable approach - Strong organisational skills with excellent attention to detail - Commitment to continuous improvement and enhancing service levels - Good computer literacy, including MS Office, with a willingness to learn new systems Â |  |  |  |
Recruiter: Pertemps - Slough Industrial
Salary: £30,000 to £40,000 Per Annum
Reference: HC12