Driver Care Fleet Adviser
Birmingham
Driver Care Fleet Adviser Location: Birmingham (near NEC) Hybrid: 3 days in office (Tue–Thu) Type: Temporary ongoing Pay: £12.50 We’re looking for a confident, approachable communicator who thrives in a fast-paced environment and can keep calm under pressure. If you’re great at listening, asking the right questions, and providing exceptional customer service, this role is for you. What you’ll do: - Handle incoming calls from customers arranging service, maintenance, and repairs for company vehicles - Assist customers who have broken down and organise recovery promptly - Book services with suppliers and arrange courtesy or rental vehicles - Schedule additional services as needed - Keep customers updated and escalate concerns when necessary - Support the team with ad hoc tasks What we’re looking for: - Customer service experience (ideally in a contact centre or service environment) - Ability to stay calm, empathetic, and professional under pressure - Strong admin skills and PC proficiency (Word, Excel, Outlook) - Comfortable working to targets and deadlines - Motor industry experience is a plus, but not essential Why join us? - Hybrid working (3 set office days) - Supportive team environment - Opportunity to grow and develop If you are interested, please apply or get in touch with David Bristol at 0121 643 5000 or via email at David.Bristol@pertemps.co.uk ! |  |  |  |
Recruiter: Pertemps - Birmingham Commercial
Salary: £14 Per Hour
Reference: 041229134