Customer Service Advisor
Bristol
Customer Service Advisor Avonmouth Up to £33,000 Monday - Friday | 8:30am - 5:00pm I am currently looking for a Customer Service Advisor to join a friendly, well-established distribution team in Avonmouth In this full-time, permanent position, you will be responsible for managing client accounts, taking and processing orders via phone and email, and delivering outstanding customer service. If you have experience in a business-to-business environment-or you have worked in a customer service or telephone email sales role. Full training and ongoing development are provided. Main Duties " Customer Assistance: Promptly and courteously respond to customer inquiries via phone and email. " Issue Resolution: Troubleshoot and resolve customer concerns using available tools and resources. " Order Management: Process orders, track shipments, handle cancellations/modifications, and ensure a smooth buying experience. " Product Knowledge: Build a strong understanding of our product range to confidently assist customers. " Up-Selling: Spot opportunities to promote complementary products that add value for customers. " Professional Communication: Maintain a friendly, empathetic, and respectful tone in all interactions. Skills " 1+ year of sales or customer service experience required " Experience in sales (preferred) " Strong communication and problem-solving skills " A proactive, customer-first attitude " Ability to commute to Avonmouth Benefits " Company pension " Employee discount " Life insurance " Free & on-site parking This is a fantastic opportunity to join a supportive company that values its people and offers long-term career progression. If you are interested please click APPLY |  |  |  |
Recruiter: Pertemps - Bristol Central Commercial
Salary: £30,000 to £40,000 Per Annum
Reference: 043313640