Customer sales advisor
Birmingham
Job Title: Customer Sales Advisor Salary: £25,500 per annum Bonus: £500 performance bonus every 6 months Hours: Monday to Friday, 8 hours per day Flexible start and finish time between 7:45 AM and 7:00 PM Weekends: Required to work 1 weekend in every 3 Role Overview The Customer Sales Advisor plays a key role in ensuring customers receive consistently excellent service. This position involves handling daily customer interactions, maintaining high operational standards, and, in the absence of management, taking responsibility for day-to-day tasks and decision-making. Key Objectives - Deliver an exceptional customer experience at all times - Maximise sales and support the achievement of store financial targets - Recognise and act upon opportunities to increase occupancy and revenue - Maintain high standards of presentation and cleanliness - Ensure full compliance with health & safety guidelines for staff and customers - Follow all operational procedures and company policies consistently Main Responsibilities - Respond to sales enquiries over the phone and face-to-face, advising on available services - Maximise every customer enquiry to achieve personal and team sales targets - Carry out administrative duties to ensure compliance with company procedures - Maintain a clean, organised, and professional environment - Lone working will be required; during such times or when management is absent, you may be given key holder responsibilities - Forklift operation as required (training will be provided if applicable) - Implement and follow procedures to minimise and recover bad debt - Conduct regular physical inspections of the premises and customer areas - Perform general housekeeping and other ad hoc tasks as needed Person Specification - To succeed in this role, candidates should demonstrate: - Strong written and verbal communication skills - Ability to speak clearly and actively listen to customer needs - Self-discipline, organisation, and attention to detail - Comfort working both independently and within a small team - Ability to confidently represent company services following training and induction |  |  |  |
Recruiter: Pertemps - Birmingham Industrial
Salary: £30,000 Per Annum
Reference: 038106674