Customer Advisor
Northamptonshire
Now Hiring: Customer Advisor Full Time Permanent Contract | Northamptonshire Office-based | Monday Friday, 9am-5pm (1-hour lunch) Salary: £24,000 - £27,000 (DOE) I'm currently recruiting on behalf of a well-established, reputable insurance firm based in Northamptonshire, who are looking to expand their team with the addition of a Customer Advisor. This is a fantastic opportunity for someone who enjoys customer interaction, thrives in a small team, and is looking to build a career within the insurance and financial services sector. About the Role The role is varied and customer-focused, involving a mix of administration, policy servicing, and sales support. You’ll be working in a professional, friendly environment where customer service is the top priority. Key Responsibilities include: - Responding to customer enquiries (phone, email, and in-person) - Processing policy amendments, renewals, and quotations - Reviewing existing cover and advising customers on their insurance needs - Issuing documentation and correspondence to high standards - Identifying cross-selling opportunities and introducing financial services products - Carrying out general office and policy admin About You We’re looking for someone who is: - Self-motivated, reliable, and proactive - A strong communicator with good attention to detail - Confident working both independently and within a close-knit team - Computer literate (Word and Excel essential) Preferred but not essential: - Insurance or financial services experience - Sales or customer service background Minimum requirements: 5 GCSEs (Grade C / 7 or above), including English & Maths Training & Benefits You’ll receive full on-the-job training, with the option to work towards CII professional qualifications if desired. Benefits include: - 25 days annual leave + bank holidays (with the option to carry over) - Life and income protection schemes - Contributory pension - Free on-site parking - Supportive, team-oriented working culture |  |  |  |
Recruiter: Pertemps - Northampton Industrial
Salary: £25,000 to £30,000 Per Annum
Reference: 065102207