Contract Manager
London
Contract Manager role overview Hours of Work: 37.5 hours per week (flexible working required to meet the needs of a demanding client). Salary: £32,000 Company Car: Available Reports to: Regional Account Manager Scope: To provide logistics based client support with booking & managing flexible worker resource across those sites aligned to the Hub Key Responsibilities: > Deliver the highest levels of operational support to all the sites aligned to the Cluster. This should include but not be limited to: > Operational fulfilment ensuring all booking are made in a timely manner in line with our SLA > Support the RAM with forward planning > Maintain close working relationships with all driving staff across each location using the tools available > Deliver 100% compliance against all recruitment vetting standards at all times > Maintaining best practice as outlined by the business. > Ensure all minimum standards associated with our booking & management process are maintained > Ensure the correct onboarding process is always followed. > Manage and maintain all systems i.e., online portal, Job Matching and Joined Up > Ensure support for the Manager to deliver 100% compliance audit rating. > Support RAM with effective roll out of any new internal initiatives/projects. > Provide initial point of contact for any and all HR related matters and communicate with all concerned in a timely manner. > Support Onsite Consultant with day-to-day worker issues around pay, holiday, sickness, attendance etc. > Ensure all personal objectives are met. > Escalate to RAM, in a timely manner, any known operational issues that might involve the senior RMG/Pertemps management. > To maintain the highest levels of communication both written and oral with the client, the flexible workers and within the Pertemps management team. > Ensure that all relevant payroll deadlines are met at all locations, managing the flow of information between the client and our internal departments. Key behavioural skills: > To possess good levels of business acumen including oral/written business communication skills to a high standard. > To display an inquisitive approach to managing the various sites identifying opportunities for the RAM to improve process, recruitment, financial and operational performance to the benefit of the Pertemps contract. > To evidence capability for making sound/confident decisions on behalf of the client and Pertemps. > To evidence a calm, encouraging and enthusiastic character when managing complex and sensitive internal and external communications. > To meet and exceed all tasks and functions without management reminder. |  |  |  |
Recruiter: Pertemps - Cirencester
Salary: £40,000 Per Annum
Reference: 874100428