Communications Assistant
Ipswich
Communications Assistant ?? Ipswich ?? £14.00 per hour ?? 3–4 month contract We are currently recruiting for a Communications Assistant to support a busy highways business based in Ipswich.Reporting to the Communications Manager, you will play a key role in delivering both proactive and reactive communications, acting as a point of contact for public enquiries and complaints while helping to improve customer experience and service perception. Key responsibilities include: - Handling enquiries and complaints from the public and stakeholders - Supporting communication projects and campaigns - Monitoring customer feedback - Assisting with internal and external communications - Supporting stakeholder engagement and operational teams The ideal candidate will have: - Experience in a customer facing role - Strong communication and interpersonal skills - The ability to handle complaints professionally and empathetically - A proactive and organised approach This is a great opportunity for someone with a passion for customer service and communications to gain experience within a high-profile public service environment. |  |  |  |
Recruiter: RGB
Salary: £14 Per Hour
Reference: 98542