Collections Officer
Chester
As a Collections Officer, you will ensure that collections and recoveries are received in a timely manner and to ensure the risks are mitigated.
Responsibilities
- Collection of the company’s arrears cases
- Corresponding by phone, email and letter to external customers and stakeholders
- Achieving set revenue targets and call quality objectives
- Negotiating settlements
- Handling each call promptly and in the correct manner, updating records accordingly
Qualifications
- Knowledge and experience of working in a collection’s role
- Excellent communication and customer service skills, confident telephone manner
- Strong negotiation skills, ability to make commercially aware decisions when dealing with arrears cases, agents and solicitors
- Good all-round collections skills dealing with cases from inception of arrears to recovery of bad debts
Collections, arrears, litigation, mortgage, credit control, debt collection, cash collection
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
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Recruiter: IQ Financial Markets
Salary: £30,000 to £40,000 Per Annum
Reference: 2000609157